A Great Customer Service Experience

Before I get into what happened on Monday, I wanted to share a wonderful experience I had with Amazon customer service.  Seriously, if you aren’t buying from Amazon, you should be!

I ordered the new Lean In book because I believe everyone without a Y chromosome should!  Have you heard about this book?   It’s about women empowerment in the workplace.  I can not wait to read it, and I’ll be sure to share a recap of the book with all of you!

So, I go to Amazon to order the book, which was so easy with the 1-click purchase I have set up with my account.  I love Amazon because it’s easy to order, my shipments arrive on time and if I have a problem, it will be solved!  Well, I ordered the book and it shipped to the saved address on my account.  Which, is in Milwaukee.  Oops!!

I noticed it when I went to see when my book would be arriving and it said it had delivered.  Well, no it hasn’t!  I don’t have it!  I look at the details and see….Milwaukee, WI!  I mean, I love you MKE, but not to house my books.

I called the customer service number and I spoke with Ace.  She was able to look into everything, called the shipper (USPS), confirmed that it had been delivered, but ordered me a replacement at no charge and set it up so it would be delivered tomorrow!!!  What?!?!  That’s fantastic news.  She said that since I’m a loyal customer, she was able to do a replacement order!  Alright, Amazon! I’m so glad I ordered from here and not somewhere else!!  Now I really can’t wait to read this book!

Now, onto the fun stuff!

BREAKFAST – I had one of the egg mcmuffins today!  And I’ve said before, so filling!

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Note to self: get jumbo muffin tin

I wasn’t hungry for quite a while, so when lunch time rolled around, I just grabbed a yogurt!

LUNCH – Light raspberry Yoplait yogurt with a 2 clementines and a piece of cantaloupe.

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IMG_0552While I may have been full for lunch, I came home pretty hungry.  So, I chomped on a Kashi bar (amazing) and some kettle chips.  I tried to convince the man not to buy these kettle chips because I’ll just eat them.  Exhibit A.  (I didn’t take a picture because I was ravenous)!

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love peanut butter

 I didn’t really work out yesterday.  Unless you count a 10 minute circuit work out as exercise.  I consider it stretching…I will not count it!  I was still pretty sore from Saturday, which means I need more circuit work outs!

DINNER – For dinner, I made hamburger helper.  I don’t care what anyone says, this stuff is delicious!  It included a side of asparagus, for health! 🙂

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Portion Control…until I went back for more!

I attribute my hunger to not really eating lunch, and you know what, I’m okay with it!

 

Slip Ups Don’t Mean Failure

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Waffle with Peanut Butter

After a wonderful snow day, it was time to get back into the swing of the real world!  I had a lunch meeting super close to the apartment, so I worked from home in the morning and enjoy breakfast in bed!!

BREAKFAST – 2 Eggo Whole Wheat waffles with peanut butter and a mug of hazelnut coffee.  I don’t know why, but this breakfast never fails!

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Keuring Coffee!

Sometimes working from your bed is just what the doctor ordered.  I love having the option.  But then it was time to head over to my lunch meeting.

LUNCH – Panera Catering!!  I love the options Panera has and I was quite healthy…until…well you’ll see.  I ate a pretty large salad and a turkey sandwich…I didn’t eat the bread, though.

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yum

Then, temptation hit!  This cookie was staring at me…I didn’t have the willpower to resist!

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So colorful

I felt pretty guilty after I ate this entire cookie.  Well, if I’m being honest, I was probably about 75% guilty, 25% okay with it because it was so darn good!! What I’ve learned through this whole process is that there will be good days and bad days.  It’s how you handle the bad days.  Since I ate this cookie, I worked out extra hard at the gym! (It’s been a while since I actually ate this food and can’t remember exactly what exercise I did, but I know I exercised!)

SNACK – When I started to get a little hungry, I reached for some delicious berries.

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Making smarter decisions

DINNER – I reheated leftover lasagna, which is surprisingly easy and when paired with freshly made green beans – you really can’t beat it!

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Portion control!

Well, besides that cookie, it was a pretty good day.  I know I ran this day but I don’t remember for how long.  This is why I need to keep up with this stuff! 🙂